Core BT Diamond IP management team members possess extensive IP address management (IPAM) experience and expertise. Having played a substantial role in the genesis of the IPAM industry itself, this seasoned team has expanded the frontiers of IPAM technologies, practices and offerings, introducing numerous industry innovations over the last 15 years to help customers more easily manage their increasingly complex IPv4/IPv6 networks.
Michael is responsible for overall operations of the BT Diamond IP division. Prior to joining the team, he was President and CEO of Diamond IP Technologies, a company that was acquired by INS, and in turn by BT. Before Diamond IP Technologies was formed, Michael was Vice President of Operations for the VitalSoft line of software products at Lucent Technologies, and Vice President of Engineering at Quadritek Systems. Michael has more than 20 years of experience managing and developing large scale software products and is co-authoring an IPv6 deployment book to be published in early 2013. He is a graduate of Temple University in Philadelphia.
Al brings over a decade of sales management and business development experience to his position as Vice President of Sales. Al spent 4 years as the Director of Sales for the VitalSoft software division of Lucent Technologies, where he had responsibility for Sales, Technical Services and Business Operations. During Al's time with VitalSoft, he helped increase yearly revenues from $20 million to over $70 million for the market-leading performance and IP management suites of software servicing Telecommunication, Service Provider and Enterprise customers. Al has held various positions in sales and management at Computer Associates, both at the Regional and National levels. Al holds a Bachelor of Science from DeSales University in Center Valley, Pennsylvania.
Alex has been working as an information technology professional since 1976. For the last 18 years, he has concentrated on networking. He has designed and built local and wide area data networks, supported telecommunication systems and integrated voice and data networks. During his tenure at BT Diamond IP, Alex has worked on the engineering development and market introduction of three next-generation IP management software systems: NetControl, IPControl and ImageControl. Alex attended Northeastern University.
Thomas is responsible for all customer related issues at BT Diamond IP. His team consist of the Technical Assistance Center (TAC), Network Operations Center (NOC) and Managed Services teams. He attended Drexel University before joining the U.S. Air Force. Upon completion of his tour, Thomas started his career in Information Technology in 1990. He brings over two decades of experience dealing with high visibility customer issues, concerns and initiatives. Thomas worked at General Electric in the role of a Network Engineer and Quality Assurance Lead, then at Aetna as a Data Center Manager. Since joining the BT Diamond IP senior management team, Thomas has been a strong customer advocate and has helped raise customer satisfaction levels to world class levels, in offering reliable service that exceed our customers' expectations.
Tim has worked with IP technologies in various capacities over the last 20 years, including systems engineering and development. He has an extensive background in IP, telecommunications, wireless services and software. Prior to joining BT Diamond IP, Tim worked at AT&T Bell Laboratories, Cingular, Triton PCS and Lucent, including a leadership role managing the VitalQIP software product to its peak as market leader. While at BT Diamond IP, Tim has managed the engineering development and market introduction of four next-generation IP management systems: NetControl, IPControl, Sapphire appliances and ImageControl. Tim has written two IPAM books with a forthcoming IPv6 book co-authored with Michael Dooley, and holds a Bachelor of Science in Commerce and Engineering Sciences from Drexel and a Master of Science in Electrical Engineering from Rutgers University.