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Download Datasheet PDF - Managed IPAM Services Datasheet - Managed IPAM Services

 

Streamline Your Operations with Managed IPAM Services

BT Diamond IP’s award-winning IPControl Sapphire product line streamlines customers’ IP address management (IPAM) functions as well as DHCP and DNS server administration. Acclaimed as “amazingly intuitive” by Network Testing Labs, IPControl simplifies IP address planning and DHCP and DNS server configurations. But as with all appliance- or serverbased services deployments, the administration of each server introduces added technical and political complexity. Customers manage not only the IPAM configurations of deployed DHCP and DNS services in their respective networks, but also perform system administration tasks such as monitoring, upgrades and configuration of the servers running these services. Often this system administration function is performed by a separate organization or team, which further increases complexity in the coordination of upgrades and troubleshooting.

Sapphire Infrastructure Management (SIM) Service

The foundation of BT Diamond IP’s Managed IPAM Service is the Sapphire Infrastructure Management (SIM) Service, which provides management of backups, upgrades, monitoring and administration of deployed IPControl Sapphire appliances. The SIM service provides for the system administration of deployed Sapphire appliances, including 24 x 7 x 365 monitoring of Sapphire appliances, proactive trouble reporting and resolution and upgrading of Sapphire operating system, kernel, as well as DHCP and DNS services for security fixes or new feature sets. These requisite administration functions are performed by BT Diamond IP experts within the BT Diamond IP Managed Services Center, offering unsurpassed expertise and responsiveness.

Managed IPAM Service

The Managed IPAM Service encompasses and embellishes the SIM Service to provide support for IPAM moves, adds and changes. The IPAM Managed Service offers a complete IPAM outsource option, providing all of the system administration, monitoring and upgrades for deployed Sapphire DHCP/DNS appliances plus the day-to-day updates to IP address blocks, subnets, IP address assignments, address pools, DNS domains and resource records. Customers may establish regular changes and log requests through a simple BT Diamond IP Managed Service portal. These IPAM functions are performed by BT Diamond IP experts within the BT Diamond IP Managed Service Center to provide rapid and accurate IPAM services.

The IPAM Services Stack

Any IPAM deployment requires administration not only of IPAM application layer changes such as subnet, address, resource record or address pool moves, adds and changes, but additionally administration of the underlying server and/or appliance infrastructure. Depicted to the right as a four layer stack, the IPAM functions comprise the top layer and include block management, subnet allocations and static and reserved IP address assignments. This layer also includes DHCP pool planning in conjunction with the address plan and DNS domain planning. These functions in turn support the DHCP/DNS layer where pools, domain and resource records are configured on respective DHCP and DNS appliances.

Traditional IPAM systems stop at this point, leaving the customer to monitor deployed services, performing upgrades of DHCP/DNS services as well as operating systems, applying security patches, and backup and restore. These tasks are often cumbersome yet critical to keeping DHCP and DNS services up and running. BT Diamond IP Managed IPAM Service can help you address these lower layers or the entire IPAM stack.

BT Diamond IP Managed IPAM Services

BT Diamond IP’s hallmark is flexibility; the IPControl Sapphire product line is the most flexible on the market. Now BT Diamond IP offers an additional dimension of flexibility, encompassing all or part of the IPAM services stack. The SIM Service, comprising the lower portion of the stack, enables you to retain all IPAM move/add/change (M/A/C) functionality while outsourcing monitoring and administration of deployed Sapphire DHCP/DNS appliances.

The IPAM Managed Service adds an upper layer onto the SIM portion to fulfill the entire stack, providing the benefits of the SIM service with the added ability to outsource M/A/C for your IPAM infrastructure including address blocks, subnets, IP addresses, address pools, DNS domains, resource records and other DHCP/DNS configuration parameters. IPAM M/A/Cs can be made at regularly scheduled intervals and upon request using BT Diamond IP’s Managed Service request portal.

Managed IPAM Service Benefits

  • Effortless lifecycle management of Sapphire IPAM, DHCP, DNS appliances
  • Improved cash flow with no initial CapEX outlay
  • 24 x 7 x 365 staffed managed services center for support and monitoring of your Sapphire infrastructure
  • Streamlined trouble reporting and resolution times
  • Encompasses Sapphire system administration functions
  • No need to train personnel on Sapphire system administration, monitoring and troubleshooting
  • Flexible deployment of Sapphire at customer sites, BT Diamond IP sites or both
  • Proactive notification of alerts affecting your IPAM infrastructure with resolution status and results
  • Scheduled feature upgrades included providing continual usability and functionality benefits
  • IPAM moves/adds/changes
  • Reduced IPAM lifecycle costs
  • IP blocks, subnets, addresses, DHCP and DNS server configurations
  • Reduced IPAM training and support requirements
  • Enhances overall IPControl Sapphire support leveraging detailed knowledge of your IPAM/Sapphire infrastructure
  • IPAM reports

Key Feature Summary

  • Secure, reliable managed services environment
  • Round-the-clock automated problem resolution by IPControl experts
  • Proactive maintenance of your IPAM and Sapphire DHCP, DNS infrastructure
  • Automatic updates of the latest network services security patches
  • Continually updated IP infrastructure information and monitoring
  • Automated problem reporting and resolution
  • Continuity in managing changes to IPAM, DHCP, DNS infrastructure
  • Supports IP address, subnet, pool, domain,and resource record moves, adds and changes
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