Multiple Service Operators

As High Speed Data (HSD) subscriber numbers continue to grow at a consistent pace, and cable telephony services make their mark, Multiple Service Operators (MSOs) and cable operators are facing unrelenting demand on their IP address space. One of the reasons for this growth is the simplicity of self-installation that enables customers to purchase a cable modem device and install it themselves. The freedom provided by Customer Premises Equipment (CPE) keeps customers happy, but can provide a significant management challenge for MSO Operations.

BT Diamond IP offers a number of solutions that can help MSOs effectively manage IP addresses, DHCP and DNS configurations as well as CPE devices. Our DNS solutions are designed to help you streamline IP address management and simplify and improve device management for greater control and performance, so you can focus on meeting your clients ever-evolving demands.

Centralized Control

Our market-leading  ImageControl  software enables MSOs to discover, inventory, and upgrade firmware on CPE devices on their networks. It supports DOCSIS and Euro-DOCSIS based devices including cable modems, MTAs, and other DOCSIS compliant devices. The discovery feature enables operators to inventory and audit devices on the network, stage and schedule CPE firmware updates, and automate upgrades of device firmware. Several other features including brick thresholds, reporting, update pre-requisites and more have led ImageControl to DOCSIS firmware management market leadership. We have recently combined NetControl, our automated block management solution, with IPControl, our centralized address management solution, to help you streamline the management of your public and private IP address space. The integrated IPControl solution provides effective address aggregation and utilization monitoring as well as full-cycle block management for greater visibility and control over your network.

Security

By centralizing and automating your CPE device, IPAM, DNS and DHCP inventory, configuration and management functions, you benefit from a single, holistic perspective across your entire IP network. This multilayer discovery process enables security managers to validate NAC admission policies and investigate security alerts for rogue devices. Our pre-set configurations reduce manual intervention errors, enable the rapid reconfiguration of servers, improve system security and reduce service outages. In addition, our appliance solutions are designed with a hardened OS, minimizing access and exposure to attacks.

Reliability

Our solutions provide full-cycle block management that can be used to monitor and alert on DHCP address utilization, which can feed into the block allocation process to increase capacity before it runs out. This feedback loop reduces the exposure to outages due to address depletion.

Auditing and Reporting

Our centralized platform simplifies the management of CPE devices, IP addresses, DNS and DHCP configurations and provides automated planning and reporting features. Audit reporting promotes accountability through historical tracking of administrators, subnets, devices, IP addresses, DNS resource records and containers. Our reporting functionality provides the necessary tools to gain greater insight and improved control over your IP network.

Cost of Ownership

Affordably priced, our high-performance solutions can be completely integrated with your existing DNS and DHCP environment and will seamlessly support a multi-vendor environment (ISC DHCP, BIND 8 or 9 DNS). A superior level of integration and flexibility makes operations, migrations and staff training requirements easier to administer and protects your existing infrastructure investment. These benefits combine to produce a ROI of 150+%.